Privacy policy

AgariSoft Privacy Policy Last updated: April 2026

AgariSoft ("we," "us," or "our") is committed to protecting your personal information. This Privacy Policy explains how we collect, use, and share information when you visit or make a purchase from agarisoft.com.

Information we collect When you visit our store or place an order, we may collect:

  • Contact information (name, email address)
  • Billing and shipping address
  • Payment information (processed securely — we do not store full card details)
  • Order history and purchase details
  • Device and browser information, IP address
  • Browsing behavior on our site (pages viewed, products clicked)

How we use your information We use the information we collect to:

  • Process and fulfill your orders
  • Send order confirmations, shipping updates, and tracking information
  • Respond to your questions and customer service requests
  • Improve our website and product offerings
  • Send marketing communications, if you have opted in
  • Comply with applicable legal obligations

Third-party services

Our store is powered by Shopify, which processes your order and payment data in accordance with Shopify's own Privacy Policy (shopify.com/legal/privacy).

We also use the following third-party tools, each of which has its own privacy policy governing their use of your data:

  • Google Analytics & Google Ads — We use Google Analytics to understand how visitors use our website and Google Ads to reach potential customers. Google may use cookies and similar technologies to collect browsing data. You can opt out at myaccount.google.com/data-and-privacy.
  • Meta (Facebook) Pixel — We use the Meta Pixel to measure the effectiveness of our advertising and, where permitted, to show relevant ads to people who have visited our site. You can manage your ad preferences at facebook.com/ads/preferences.
  • Klaviyo — We use Klaviyo to send transactional and marketing emails, including order confirmations, shipping updates, and promotional campaigns. If you have opted in to marketing emails, Klaviyo processes your email address and purchase data on our behalf. You can unsubscribe at any time using the link in any email we send.

Cookies Our website uses cookies to keep track of your cart, remember your preferences, and understand how you use our site. You can disable cookies in your browser settings, though this may affect some site functionality. By continuing to use our website, you consent to our use of cookies.

Your rights You have the right to:

  • Access the personal information we hold about you
  • Request correction of inaccurate information
  • Request deletion of your personal data, subject to legal and order retention requirements
  • Opt out of marketing communications at any time by clicking "unsubscribe" in any email we send

To exercise any of these rights, please contact us at orders@agarisoft.com.

Data retention We retain your order and account information for a minimum of 5 years as required for tax and legal compliance purposes.

Children's privacy Our store is not directed at children under the age of 13. We do not knowingly collect personal information from children. If you believe a child has provided us with personal information, please contact us at orders@agarisoft.com and we will delete it promptly.

Changes to this policy We may update this Privacy Policy from time to time. Any changes will be posted on this page with an updated date. Your continued use of our site following any update constitutes acceptance of the revised policy.

Contact For any privacy-related questions: orders@agarisoft.com AgariSoft, Illinois 60031, United States